I applied online. The process took 1 day. I interviewed at CSAA Insurance Group, a AAA Insurer in May 2010
Interview
i placed my application at night and got a call the next morning and they did a phone interview then scheduled me to come in for a interview where i took a test to make sure i could multitask talking on the phone and typing. then had a one on one interview with a supervisor. after that i was offered the job then proceeded to do a hair follicle drug test and the background check then i was informed about training
Interview questions [1]
Question 1
When was there a time when you had a difficult customer and how did you handle it?
I applied online. The process took 2 weeks. I interviewed at CSAA Insurance Group, a AAA Insurer (Las Vegas, NV) in Feb 2024
Interview
easy process although felt like I was lead on because during the interview they went into deep detail about the company ins and outs and how much pay the position would be as well as how choosing a shift would be and upcoming training. Frankly with the process interviews I would advise to omit these details until there is assurance or at least mutual agreement that certain candidates will be moving forward. it is ridiculous to waste our time with a description of information for a company that we would not be working for.
Interview questions [1]
Question 1
Describe a time where you had to deal with a difficult customer and how you handled it.
I applied in-person. The process took 6 weeks. I interviewed at CSAA Insurance Group, a AAA Insurer (Broomfield, CO) in Feb 2021
Interview
Fast easy and it was a good interview process and I enjoyed the interview good time with the person who was interviewing and it was a fast process and I was offered the job in seconds and I did a good job in the interview process
I applied online. The process took 2 days. I interviewed at CSAA Insurance Group, a AAA Insurer (Columbus, OH) in Apr 2019
Interview
Phone interview with recruiter
In person interview with management and shadowed another Representative to get better idea of the job
Offered job later that day
Started training the following Monday