I applied online. I interviewed at CSAA Insurance Group, a AAA Insurer
Interview
Met with HR staff, 2 women. Go the standard interview questions, told them about my life. It was pretty easy since anyone can do this job, but I sold them. They sent me upstairs to interview with the supervisor, and he liked me. I got a call back from the recruiter that afternoon offering the job.
Interview questions [1]
Question 1
Tell us how you would handle a difficult caller who seems impossible to please.
I interviewed at CSAA Insurance Group, a AAA Insurer (Lubbock, TX)
Interview
Direct questions of my last employment roles and reasons for leaving. Seemed understanding of my reasons due to my reasons for leaving were due to TPA lack of contracts and layoffs.
Interview questions [1]
Question 1
Requested details of my last 5 employment roles and explain why I left
I applied online. The process took 1 week. I interviewed at CSAA Insurance Group, a AAA Insurer (Walnut Creek, CA) in Nov 2025
Interview
Super quick and easy with actual humans involved. Quite a bit of testing but 2 interviews and a call the next day offering me the job. Fastest interview process I’ve had in a while.
I interviewed at CSAA Insurance Group, a AAA Insurer (Arizona City, AZ)
Interview
Was cut off during interview. Didnt feel seen or heard they just basically looked at me like I was weird. No type of interaction to get to know me. Just the STAR questions.
Interview questions [1]
Question 1
How would you describe a conflict you had with a customer