CVS Health Customer Service (CSR) interview questions
Updated Jun 3, 2026Difficulty
Easy
Experience
Very positive
How others got an interview
- 7%Employee ReferralEmployee Referral
- 4%RecruiterRecruiter
- 4%In PersonIn Person
- 2%OtherOther
- 1%Staffing AgencyStaffing Agency
- 0%Campus RecruitingCampus Recruiting
Interview search
357 interviews
CVS Health interviews FAQs
- Customer Service (CSR) applicants have rated the interview process at CVS Health with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 72% positive. To compare, the company-average is 64.2% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service (CSR) roles take an average of 20 days to get hired, when considering 354 user submitted interviews for this role. To compare, the hiring process at CVS Health overall takes an average of 20 days.
- Common stages of the interview process at CVS Health as a Customer Service (CSR) according to 354 Glassdoor interviews include:
Phone interview: 22%
Skills test: 15%
One on one interview: 14%
Drug test: 13%
Background check: 12%
Personality test: 7%
Presentation: 6%
Group panel interview: 5%
IQ intelligence test: 4%
Other: 2%
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