Thank you for your feedback. We appreciate the opportunity to hear directly from recent applicants and discover ways to make the process better. We do encourage candidates interviewing for branch positions to provide specific answers on how they’ve handled customer and employee issues in the past. Our overall aim during the interview and hiring process is to ensure a mutual fit for Canvas and the jobseeker alike. It is disappointing to hear you requested feedback post-interview and did not hear back. That is on us as a Talent team – we’ve discussed this feedback and are using it to improve the candidate experience going forward. We have also passed along your comments on the interview with the two branch managers as we are in agreement – we don’t want the interview process to be an interrogation or uncomfortable because that’s not who we are at Canvas. We are fun, delightfully offbeat, and serious about treating everyone with the utmost respect, whether it’s members, family members, or job applicants. Thank you for the gift of feedback. We will use it to be better. Best of luck in your job search. Canvas Talent Team