Capital Group Client Service Representative interview questions

Like many others, I experienced an extremely long interviewing process. From the first email response I received in June, to the call I received in September, it took over three months! The interviewing process consisted of a short phone interview, two webcam interviews -- the second one was live -- and a live, face-to-face interview that took place after the building tour with a group of job candidates. All the way up until the last phase of the interview, everyone involved was very nice, punctual, and professional. For reasons I can't confirm, though I think I know, I wasn't called within a window of time I was given on two different occasions with confirmation on not getting the job or with a job offer. I didn't hear back from Capital Group after being assured I would receive a call within a given time frame. This happened twice and it was very irritating and very unprofessional. I followed up three times, by phone calls and emails spaced out over a month. A few days after an email I sent, I received a call confirming that another candidate was selected.