I applied online. The process took 3 months. I interviewed at Capital Group (San Antonio, TX) in Jan 2016
Interview
The interview process is very long. I had 4 interviews but recently I've heard you go through 3 interviews. They do an EXTENSIVE background check, including researching potential family members that may work their due to regulations.
I applied online. I interviewed at Capital Group (Irvine, CA) in Oct 2015
Interview
Started with a phone interview with a recruiter. Progressed to a webcam interview with someone from Capital Group's HR team. Lastly ended with a one on one in person interview. They focus heavily on behavioral questions, so definitely know the STAR method. First you watch a mock call and ask if anyone has any questions or what you notice about the call. Then you have your interview with somone one on one which is nice because it is more personal. Then you have a tour of the BEAUTIFUL campus in irvine, i really loved it , very green and earthy. Everyone was polite and welcoming.
Interview questions [1]
Question 1
Name something that happened at work in which you were unsure of the outcome? (tough one)
How do you handle a disgruntled customer?
Why do you want to work in this position?
Why did you choose your major?
What skills do you have in technology?
What if you had a lot of task at one time and you had to meet a deadline, what would you do?
What if you were working in a team and was unsure of how to use the software , what is your process for figuring it out?
The interview and hiring process is lengthy and quite involved. Be prepared to be asked questions and talk about your work history and be willing to submit to a background check. The process will probably take a couple of months before they offer a job to you.
