The hiring process is a complete mess. After passing the interviews and being told they wanted to move forward, their third-party background check vendor took over a month just to verify basic university student jobs.
Because of that massive delay, the process dragged on. My original recruiter left, and the new one completely ghosted me for weeks. When I finally got her on the phone to force an update, they hit me with a bait-and-switch, saying they were trying to change the role to a Senior level and were basically keeping me around as a backup plan. Wasted months of my time.
Fix your background check vendor and train your recruiters to actually communicate with candidates when internal changes happen. Ghosting people for weeks/months and stringing them along as a backup is wack and ruins your reputation with good talent.