I applied online. The process took 2 weeks. I interviewed at Capital One (Tampa, FL) in Sep 2014
Interview
STAR process; Situation, Task, Action, Result. Answer in those steps, what situation you were in, what tasks did you need to complete, what actions were taken, and what was the end result.
Interview questions [1]
Question 1
Name a scenario when you went above and beyond for a customer.
I applied online. The process took 4 weeks. I interviewed at Capital One in Sep 2021
Interview
The whole process does take a while but its so worth it, I am excited to have gotten this far in the process, dont give up and believe in urself 100% You will get it!!!
Interview questions [1]
Question 1
Tell us something about your prior experience on how you handled a guests experience and was able to recover their future business
I applied through a recruiter. The process took 2 weeks. I interviewed at Capital One
Interview
Their interview process sucks & it’s all over the place. The whole process takes 2 weeks, you talk & interview with 3-4 different people virtually just to have your time wasted. Don’t have your hopes up with these people.
Interview questions [1]
Question 1
Behavioral questions. & why do you want to work for capital one.
I applied online. I interviewed at Capital One (Richmond, VA) in Dec 2018
Interview
Very concise and I felt very good about myself throughout the process. There were a lot of assessments online before talking to someone. The recruiters are kind and take their time with you.
Interview questions [1]
Question 1
What is something you would do given this situation? (Use the STAR method to reply)