I applied through a recruiter. The process took 2 weeks. I interviewed at CarMax (Ontario, CA) in Apr 2014
Interview
interview process takes a few hours. Must complete a personality test and math quiz before interviewing with Management. You interview in a panel setting with 2 people asking questions.
Interview questions [1]
Question 1
Tell me a time you had a difficult customer issue and how did you solve it?
I applied in-person. The process took 3 days. I interviewed at CarMax (South Jordan, UT) in Aug 2019
Interview
First interview asked basic questions about why you want to work at Carmax, your background and 1-2 scenario questions around customer service or dealing with a conflict.
The second interview focuses on "tell me about a time" questions. These are directly related to the Carmax values for the position.
Interview questions [1]
Question 1
Tell me about a time you took the initiative to learn something new? Why? What were the results?
I applied online. The process took 1 day. I interviewed at CarMax
Interview
Filled out very detailed application online listing basic info as well as previous employers in last 7 years. Intensive interview process with phone interview, online assessments, multiple interviews with different managers, and an intensive background screening process where you answer questions about your criminal history, drug use, etc. Expect the interview process to take a few hours.
Interview questions [1]
Question 1
Tell me about a time when you had to make a difficult decision within a short period of time.