I applied online. The process took 4 weeks. I interviewed at CareerBuilder (Chicago, IL)
Interview
The process was smooth. Had a phone screening with a recruiter and followed by an interview and a presentation. The presentation was a mock executive business review. Straightforward and simple.
Interview questions [1]
Question 1
Typical go to questions for customer success and account management roles: how do you show value to a customer, what’s your plan if a client isn’t seeing the results they want to etc.
Recruiter call, then a zoom call with 3 people. Surprising for the second step. Two of the people were brand new, less than a month at the company.
Not sure how their input was going to be helpful as the role wasn't even for the same product they worked for.
Dodged a bullet apparently after reading the company reviews.
I applied through an employee referral. The process took 2 weeks. I interviewed at CareerBuilder (Atlanta, GA) in Sep 2017
Interview
The interview process was fairly quick. I first met with the recruiter to see if I was a good fit (experience, compensation) then was moved on to a single onsite interview with 3 managers. The interview lasted about 45 minutes with a comfortable conversation on skillset and expectations on the role. Received offer letter within 3 days.
Interview questions [1]
Question 1
Tell me about a time where I handled an irate customer and what was the outcome?
