Charles Schwab Client Service Representative interview questions

Initial hour long phone interview followed by an in person interview. The phone interview was surprisingly casual because the recruiter was so easy to speak with. The in person interview was a bit nerve-wracking with two managers but still more relaxed that I realized. I got a call two days later confirming that they wanted to work with me and I received a job offer in my email about four days later.

The process starts with a lengthy online application, followed by a behavioral test. The test is designed with a time limit for each multiple choice question. Once the question is answered, you can not go back and make any changes. If you pass that, they will schedule a phone interview and provide links for you to learn more about the company and becoming a Schwabie. The phone interview is a series of behavioral questions followed by a "get to know you" round of questions. The next step will involve face-to-face interviews and it will take up to one week before they will make contact, and they will contact either way. No offer yet.