Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Cherokee Federal

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Cherokee Federal reviews | Cherokee Federal jobs | Cherokee Federal salaries | Cherokee Federal benefits
      Cherokee Federal interviewsCherokee Federal Help Desk Agent interviewsCherokee Federal interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Help Desk Agent Interview

      Dec 20, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at Cherokee Federal in Dec 2025

      Interview

      I received a cold phone call from talent acquisitions that informed me that the position was a “temporary/3 month” (important details that were not included on their website) who insisted on getting me in front of the hiring managers the next day. I was then put on a Teams call, where they confirmed the short-term of the position, advised that it is not a help desk role in as much a low-tech call center/customer service position, and that they will not offer me a benefits package despite expecting a full-time commitment with possible overtime. Also, only one manager on the call had my resume and information.

      Interview questions [1]

      Question 1

      What state/time zone do you live in?
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      US Army
      4.1★Compensation & Benefits
      avatar
      US Navy
      4.0★Compensation & Benefits
      avatar
      US Air Force
      4.2★Compensation & Benefits
      avatar
      US Marine Corps
      4.1★Compensation & Benefits