Hiring process starts with filling out the initial application and then you receive an email asking to answer questions on how you would handle a few particular situations.
The company is basically racist, I applied for the same position twice in two years and did not go past the email writing sample.
Interview questions [1]
Question 1
You have UNLIMITED resources to help the customer below. However, overnighting is NOT an option. Your nearest warehouse is 1500 miles away. What do you do to make the customer happy and help him out before the big day?
Please respond in email format.
Dear Customer Service,
I bought a shirt that just arrived today and it is for a wedding tomorrow at 11AM. The shirt has a huge rip in the seam, so there is no way I can wear it. I’m the best man, what can you guys do to help me out?
Thanks,
Gary G.
Very unorganized and unprofessional. For the amount they’re severely underpaying people, they should be honored that anyone bothered to apply. One of the worst interview experiences I’ve ever had, even in this job market. Will do everything they can to lowball you.
I applied online. I interviewed at Chewy (Dallas, TX) in Oct 2025
Interview
OTP interview. Smooth process overall, but the interviewer was somewhat rude/short. I decided to pass up on the job due to the interview experience. I was honestly surprised that I was offered a job based on the initial interaction.
Interview questions [1]
Question 1
They are interested in applicants with extensive experience.
I was sent an email stating they wanted to move forward and would receive an assessment in a different email. The assessment never came. I reached out to a contact there, and a few hours later, I got a generic rejection email. I guess this is a blessing in disguise, as they didn't even bother to explain their disorganized process, and why they sent the want to move forward email in the first place. Hiring doesn't seem to know what they are doing.
3
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