I completed the application and a couple of days later I was invited to take the assessment. I then got invited to a phone interview. I emailed the recruiter the day before the interview asking if she could call my house number as my cell phone service at my family's house isn't the best. She said she would, but when our interview time came, I received no call. I emailed her 15 minutes later and only then did she send me a text saying that she had just tried to call my cell phone but it went straight to voicemail. I replied back explaining that this is the reason why I had emailed her the day prior with my house phone number, as my cell service isn't the best. She never bothered to respond to that email, even though it was her error. The text message she sent also proves that she had only called me when I emailed her. There was no apology, no reply, no thing. It honestly baffles me how these people are meant to recruit for customer service roles when they treat candidates this way and can't take any accountability.