Citi Customer Service interview questions
Average interview difficulty
Very positive interview experience
How others got an interview
- 23%Employee ReferralEmployee Referral
- 23%In PersonIn Person
- 8%RecruiterRecruiter
- 8%OtherOther
Interview search
17 interviews
Citi interviews FAQs
- Customer Service applicants have rated the interview process at Citi with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 65% positive. To compare, the company-average is 63.6% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service roles take an average of 25 days to get hired, when considering 17 user submitted interviews for this role. To compare, the hiring process at Citi overall takes an average of 27 days.
- Common stages of the interview process at Citi as a Customer Service according to 17 Glassdoor interviews include:
Background check: 17%
Phone interview: 17%
Drug test: 14%
Skills test: 14%
One on one interview: 10%
Other: 7%
Personality test: 7%
Group panel interview: 7%
IQ intelligence test: 3%
Presentation: 3%
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