I filled out the application on line and was called a week later for an interview. I answered a few mandatory questions that the branch manager had on his questionnaire and then they told me they would let me know by the end of the week. They called me the next day with an offer and then a recruiter called me with a different offer. I think there are too many people involved in the hiring process.
Interview questions [1]
Question 1
Most of the questions didn't really matter because it is a list of mandatory questions that they ask.
Call and in person interview with 3 people must have video on to interview. Also ask about availability and must work other locations. Must work Saturday. Ask about how to handle dificult customers
Interview questions [1]
Question 1
Work experience and how you handle difficult customers
I applied online. I interviewed at Citi (Albany, CA) in Jan 2026
Interview
Interviewer felt unprepared and had trouble connecting to other managers via zoom (don't understand why there had to be a total of like 5 managers who work for different locations present as well). Asked generic interview questions, lasting a total of 20-25 minutes.
Interview questions [1]
Question 1
Give an example of when you had to deal with an unhappy client
the bank teller interview was welcoming and efficient, featuring clear questions, supportive interviewers, and a professional atmosphere that highlighted customer service strengths and ensured a positive, confidence-building experience. Overall would recommend.
Interview questions [1]
Question 1
How do you handle difficult or impatient customers while maintaining professionalism?
Can you describe a time you managed an error and corrected it quickly?
What steps do you take to ensure accuracy when handling cash and transactions?