Personal Banker applicants have rated the interview process at Citi with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 63.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Personal Banker roles take an average of 19 days to get hired, when considering 106 user submitted interviews for this role. To compare, the hiring process at Citi overall takes an average of 27 days.
Common stages of the interview process at Citi as a Personal Banker according to 106 Glassdoor interviews include:
One on one interview: 19%
Background check: 16%
Phone interview: 15%
Drug test: 14%
Skills test: 12%
Personality test: 8%
Group panel interview: 6%
IQ intelligence test: 6%
Presentation: 4%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at Citi (New York, NY) in Apr 2024
Interview
Interview with 2-3 people in HR, they ask you about your conversational skills and relevant experience to the personal banker position. Not too bad if you prepare. Practice beforehand with friends or family
I applied through a recruiter. I interviewed at Citi (San Francisco, CA) in May 2026
Interview
Very slow process, first round recruiter call, it is easy about 10 min. Second zoom panel interview for 30min. I am still waiting the results. I am not sure there was a third round.
I applied in-person. The process took 2 weeks. I interviewed at Citi (San Francisco, CA) in Oct 2025
Interview
Three rounds of interview with calls, zoom calls and in person. Dress professional and come prepared. Good experience overall and smooth process. Good follow up calls and emails. People are nice and appreciate your time.
I applied through a recruiter. I interviewed at Citi (Orange, CA) in Jul 2024
Interview
Go through your previous job details, some behavior questions, and introduce yourself, how do your handle the difficult situation, how do you turn successful. There will be two round interview, first round with branch manager and another personal banker. The second Round will be with three branch manager
Interview questions [1]
Question 1
Introduce Yourself, tell me your experience, why we should hire you