I applied online. I interviewed at Citizens (Pittsburgh, PA)
Interview
I applied online. 1st with recruiting coordinator over the phone and the 2nd interview in person by the branch. Both interviews went into great details about of what the job entails which will give you an idea if the job is for you or not.
Interview questions [1]
Question 1
Tell me about yourself and what did your last job duties entail?
We're happy to hear that you had a positive experience interviewing with us. Thank you for taking the time to leave a review. We're excited to welcome you to the team!
It was pretty standard and expected interview. I didn't get anything that i wasnt really expecting from a youtube video and asking industry questions. dont have issues at the moment with the process overall
Very welcoming, conversational. The manager was enthusiastic and spoke about the culture and job requirements. I felt positive about Citizens Bank, coming from another field. I do not have any thing else to say.
I applied through an employee referral. The process took 6 days. I interviewed at Citizens (Broadview Heights, OH) in Aug 2025
Interview
The interview process was very easy. I completed an online assessment and video interview first. After evaluating my online assessment and video interview, I was contacted by Citizens with different selections for scheduling an interview. I picked one, showed up early (as they ask that you show up 15 minutes early), and sat down with the Branch Manager. It was a great interview and the Branch Manager was very courteous and friendly while demonstrating that they were very passionate about their role with Citizens. It was a great interview experience.
Interview questions [1]
Question 1
They asked me if I had any experience with Salesforce, which was not specifically mentioned in the qualifications or preferences to my recollection.