I applied on the costar on my own. I received an email a few days later requesting I set up at phone interview time with the HR manager. She called me that same week and we discussed the benefits of the job and other details about how an in person interview would go, should I be selected to do one. After the phone interview she said based on our conversation she would like to set me up with an in person interview. I took the redline to the D.C. Office which was really beautiful on the inside. Everyone I came in contact with was positive and welcoming. I sat down with the Hr manager who was really nice and went over how the 2 hour interview was going to go. Next, I shadowed this really sweet girl and we discussed how she works everyday I got to do a mock phone call which was fun. After sitting with her for a while I met with three managers. The first manager asked basic questions about my background and history and was a little more serious than the other two. I was asked really straight forward questions. I then me with the other two managers who were SUPER down to earth and kind. We had a very enjoyable interview. I was offered coffee or water on multiple occasions. Although the interview ended up being almost 3 hours, it was enjoyable and informative. I left with high spirits and feeling positive about possibly working there in the future