Comcast Customer Service Representative interview questions
Updated May 14, 2026Difficulty
Average
Experience
Mostly positive
How others got an interview
- 8%In PersonIn Person
- 6%RecruiterRecruiter
- 5%Employee ReferralEmployee Referral
- 3%Staffing AgencyStaffing Agency
- 2%OtherOther
- 1%Campus RecruitingCampus Recruiting
Interview search
171 interviews
Comcast interviews FAQs
- Customer Service Representative applicants have rated the interview process at Comcast with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 62% positive. To compare, the company-average is 60.2% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative roles take an average of 18 days to get hired, when considering 170 user submitted interviews for this role. To compare, the hiring process at Comcast overall takes an average of 27 days.
- Common stages of the interview process at Comcast as a Customer Service Representative according to 170 Glassdoor interviews include:
Phone interview: 18%
Skills test: 15%
Drug test: 14%
One on one interview: 14%
Background check: 10%
Personality test: 8%
Group panel interview: 8%
Presentation: 6%
IQ intelligence test: 6%
Other: 1%
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