I applied online. The process took 6 days. I interviewed at Comcast (Seattle, WA) in Jul 2015
Interview
Had a phone interview with your run of the mill STAR formatted questions. When in for a face to face where I was further explained the role of the position. All in all a relatively easy interview.
Interview questions [1]
Question 1
Name a time when you had to use previous experience to deal with a unhappy customer
Interview with a 2 manager panel. Managers split the service area by teams. One manager over one half of the DSR team, the other covering the other team. Interview was standard questions around previous work experiences and situations.
Interview questions [1]
Question 1
How did you overcome difficult situations at your prior job
I applied online. I interviewed at Comcast (Deptford Township, NJ) in Sep 2021
Interview
First,Interviewed by a Comcast contractor via telephone. Second interview was via Microsoft Chat room, where one of the interviewers interviewed me w/o showing her face on the screen, said she was camera shy! Extremely unprofessional. After working Direct Sales and earning over 100,000 a year and accolades from previous sales positions. I am told I am not qualified!! I would say save yourself the time to apply. Job entails door to door sales in rain, sleet, snow, freezing cold and heat waves. A bit dangerous for women, as you will be walking in pitch black alone!!
Interview questions [1]
Question 1
How do you motivate yourself to work, independently.
I applied online. I interviewed at Comcast (San Francisco, CA) in Dec 2018
Interview
Short easy.
Be enthusiastic a out door knocking.
Show enthusiasm for Sales.
Show grit, determination and ability to learn.
Describing any outreach numbers is advised.
Do not ask about base salary pay in first interview.