Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Compass

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Compass reviews | Compass jobs | Compass salaries | Compass benefits | Compass conversations
      Compass interviewsCompass Agent Experience Manager interviewsCompass interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Cisco
      4.0★Compensation & Benefits
      avatar
      Capgemini
      3.7★Compensation & Benefits
      avatar
      Salesforce
      4.4★Compensation & Benefits
      avatar
      ADP
      3.5★Compensation & Benefits

      Agent Experience Manager Interview

      Nov 13, 2024
      Anonymous Interview Candidate
      No offer
      Negative experience

      Other Agent Experience Manager Interview Reviews for Compass

      Agent Experience Manager Interview

      Apr 17, 2026
      Anonymous employee
      Accepted offer
      Negative experience
      Average interview
      Difficult interview

      Application

      I applied through an employee referral. The process took 3 days. I interviewed at Compass

      Interview

      I had a generally mixed experience interviewing with Compass. The initial 30-minute call with the recruiter was positive and straightforward. The recruiter was professional and set clear expectations, which made me feel optimistic about the next steps. However, the interview with two managers during a 1-hour video call was a different experience. I was transparent about my background, explaining that while most of my experience has been in end-to-end project support, where I've played a key role in cross-functional collaboration and attention to detail, I was excited to transition into more client-facing responsibilities. I emphasized my adaptability, noting that while I thrive in detailed, process-driven work, I'm equally ready to step out of my comfort zone when it comes to engaging with clients and driving initiatives forward. Despite positioning myself as someone with a unique skill set that combines both tactical execution and strategic thinking, I felt that the managers were seeking a very specific type of candidate, and my broader, more flexible approach didn't seem to align with their expectations. The questions they asked felt strangely phrased which made the conversation uncomfortable and hard to navigate. It quickly became clear that my experience and approach didn't align with what they had in mind for the role. Additionally, I didn’t feel much of a connection with the managers. If these two were going to be my reporting managers, I didn’t believe it would be a good fit in terms of leadership style or communication. I sent a follow-up thank-you letter after the interview to express my appreciation for the opportunity and reaffirm my interest in the company. Two days later, I received a rejection email from the recruiter, which didn’t come as a surprise given the way the interview had unfolded.

      Interview questions [1]

      Question 1

      One of the managers asked how I would handle a situation if I was feeling introverted and needed to conduct a 1:1 training session with an agent.
      1 Answer

      Application

      I interviewed at Compass

      Interview

      Intense for what the job is.. 3 rounds are not necessary. If you have customer service skills you can do this job. It's entry level - they act like you are a C-suite executive.

      Interview questions [2]

      Question 1

      Tell me about a time you went above and beyond a customer?
      Answer question

      Question 2

      How do you prioritize what you need to get done when multitasking?
      Answer question

      Agent Experience Manager Interview

      Jun 16, 2025
      Anonymous employee
      Los Angeles, CA
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Compass (Los Angeles, CA)

      Interview

      Very lengthy process with a lot of behavioral based questions. Be sure to have a base knowledge on real estate and the industry itself. It would also help to have a customer success background.

      Interview questions [1]

      Question 1

      Tell me a time when you had to calm down an upset individual?
      Answer question

      Agent Experience Manager Interview

      Mar 18, 2025
      Anonymous employee
      Denver, CO
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at Compass (Denver, CO)

      Interview

      I had 4 interviews. Very long and tedious process. Most employees had at least 4 interviews as well and I think a couple had 5. There were all very customer service/real estate based questions but why so many interviews?

      Interview questions [1]

      Question 1

      If an agent was upset, how would you handle it?
      Answer question