Concentrix Customer Service Agent interview questions

Its a quick interview. They ask about what we expect as salary as well. They ask about previous job roles. They are understandable during the whole interview and if you don't speak in english get ready because they will ask you to speak in english too.

Scenario questions and phone call interview/Microsoft teams the simple conversation about why you want the job, why you think you would be a good fit, are you flexible part time full time all generic questions then scenario questions on how you deal with customer service situations such as an abusive customer