Concentrix Customer Service Associate interview questions
Easy interview difficulty
Very positive interview experience
How others got an interview
- 27%Staffing AgencyStaffing Agency
- 20%In PersonIn Person
- 10%RecruiterRecruiter
- 7%Employee ReferralEmployee Referral
Interview search
37 interviews
Concentrix interviews FAQs
- Customer Service Associate applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Associate roles take an average of 2 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 12 days.
- Common stages of the interview process at Concentrix as a Customer Service Associate according to 13 Glassdoor interviews include:
Presentation: 17%
Drug test: 13%
Phone interview: 13%
One on one interview: 13%
Personality test: 13%
Skills test: 9%
Background check: 7%
IQ intelligence test: 6%
Group panel interview: 6%
Other: 4%
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