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      Concentrix

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      Customer Service Representative Interview

      Aug 3, 2019
      Anonymous Interview Candidate
      Quezon City, National Capital Region
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Concentrix (Quezon City, National Capital Region) in Aug 2019

      Interview

      The process goes as follows (walk in): • Registration on their system • Initial Interview (1 on 1) • SVAR test • Recruitment Interview (1 on 1) • Testing (it was a whole bunch of different test like typing test, reading comprehension etc.) • Operations Interview (you and the team managers, yes, plural because on my case they were 3) They were all very nice and very accommodating, I recommend to just be yourself and answer as honestly as you can but try to also reflect on the company's ideals. Smile, laugh and present yourself as confidently as you can, I was visibly nervous but they made me feel comfortable throughout the whole process, it's okay if you get your tongue twisted here and there, I think they understand that it happens. I didn't get the job offer though because I do plan to proceed with a different path on my short term goal and I guess that was a red flag for them (which I completely understood). It was a great experience nevertheless but bring some jacket or a few snacks, the whole process is 1 day and yup it would really take up hours and hours, being cold and hungry like what happened to me isn't really ideal aha but yea, overall even if i didn't get the offer i got the gist that it would've been a nice company to be a part of. Be as much as possible on your best attire, make them see that you're serious about getting this job. Smile. Laugh. Be kind. Place your best foot forward. I really reckon I wouldve got the job but i made the mistake of almost as if assuring them I have some other plans as well (which will make them think that I wont stay within the company for long). So in any case, just say that "right now, you have no plans and just want to earn money and save up and this is the best way I know how" Good luck to you all! I hope that my experience helped, God bless.

      Interview questions [5]

      Question 1

      Tell me something about yourself?
      Answer question

      Question 2

      How did you hear about us?
      Answer question

      Question 3

      Why do you want to work on the BPO industry (if you're a career shifter)?
      Answer question

      Question 4

      Long term and short term goals
      Answer question

      Question 5

      What did you do when.... (research about questions for behavioral interview)
      Answer question
      3

      Other Customer Service Representative Interview Reviews for Concentrix

      Agente De Atendimento Interview

      Jun 16, 2026
      Anonymous employee
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      Accepted offer
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      Application

      I applied online. I interviewed at Concentrix (Curitiba)

      Interview

      Foi realizado online, com perguntas sobre sua disponibilidade, horário e sobre sua experiência profissional. A entrevista foi bem dinâmica e rápida. Te deixam bem a vontade e te tratam com acolhimento e respeito.

      Interview questions [1]

      Question 1

      Qual meus objetivos em relação à empresa
      Answer question

      Customer Service Representative Interview

      May 28, 2026
      Anonymous employee
      Cape Town
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Concentrix (Cape Town)

      Interview

      Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.

      Interview questions [1]

      Question 1

      They asked if I had experience with troubleshooting different types of technical issues.
      Answer question

      Customer Service Representative (CSR) Interview

      May 27, 2026
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Concentrix

      Interview

      It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.

      Interview questions [1]

      Question 1

      How do you respond to issues with communication?
      Answer question

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