I applied online. The process took 2 weeks. I interviewed at Concentrix in Nov 2021
Interview
Group interview online where each person was asked questions about their experience and hypothetical working situations. Some role play was required. Each person spoke for around 5 to 7 minutes and the questions were fairly straightforward.
Interview questions [1]
Question 1
Which roles have you previously undertaken? Describe a scenario in which you received poor customer service? How would you improve the customer experience of a client who already had a bad experience?
I applied online. I interviewed at Concentrix (Curitiba)
Interview
Foi realizado online, com perguntas sobre sua disponibilidade, horário e sobre sua experiência profissional.
A entrevista foi bem dinâmica e rápida.
Te deixam bem a vontade e te tratam com acolhimento e respeito.
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.
