Call Center Representative applicants have rated the interview process at Costco Wholesale with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 72.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Representative roles take an average of 14 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Costco Wholesale overall takes an average of 14 days.
Common stages of the interview process at Costco Wholesale as a Call Center Representative according to 5 Glassdoor interviews include:
One on one interview: 31%
Drug test: 23%
Skills test: 15%
Background check: 15%
Presentation: 8%
Phone interview: 8%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Costco Wholesale
Interview
It was a virtual interview over the computer, not a live interview. The interview consisted of a timed typing test, 10 questions with recorded verbal responses, and fake customer chats with scripted responses.
Interview questions [1]
Question 1
Do you have experience working unpredictable schedules?
I interviewed at Costco Wholesale (Oklahoma City, OK)
Interview
Apply online, get an invitation to do an online assessment of typing speed and scenario with three chat windows simultaneously going with customer support. Get invited to in person interview. Met with two different people, they both asked some questions and were very willing to hear any questions from me about the position. Was offered the position at the end.
Easy. They ask you some basics to get to know you, and as long as you present yourself as a normal person, you're hired. You don't need any experience in a call center. Any work experience is acceptable, and they will teach you everything.
Interview questions [1]
Question 1
Have you ever had any experience with a multi-line phone?
I applied online. I interviewed at Costco Wholesale (Edmond, OK) in May 2021
Interview
Sat down with HR and they hired me on the spot. Was very professional and brief. After accepting the position they took a photo for my employee ID and informed be about orientation and my start date.
Interview questions [1]
Question 1
When I would be available to work and my preferred schedule.