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      Cox Enterprises

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      Technical Customer Care Specialist I Interview

      Apr 4, 2023
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Cox Enterprises in Mar 2023

      Interview

      There was a quick phone chat with a human resources representative followed by a virtual interview with three individuals who all kept their cameras off and took turns asking questions.

      Interview questions [1]

      Question 1

      Tell me about yourself. Tell me about a time you had to implement a new solution. Tell me about a time you sought out diverse perspectives. Tell me about a time you fostered a relationship inside or outside an organization. Have you ever had strict deadlines? Tell me about a time you dealt with an unreasonable customer. Tell me about a mistake you made and how you solved it. Tell me why we should hire you. How do you approach new problems? What personal development have you recently been working on? How have you stayed on track? Tell me how you would solve a specific technical issue.
      Answer question
      3