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      Credit Acceptance

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      Repossession Specialist Interview

      Feb 12, 2016
      Anonymous Interview Candidate
      Southfield, MI
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at Credit Acceptance (Southfield, MI) in Feb 2016

      Interview

      Interview process was quick. Received an initial call from a recruiter on a Thursday. Did a half hour phone interview right then and there. Was sent a personality test and a virtual call center test which were both choose the best response and quite simple. I received a phone call the next day inviting me to an in person interview based on the test scores. My interview was that following Wednesday. (They tried to get me in that same day and even on Monday but I had other interviews going on). The in person interview is a panel interview and mine was with 3 team leaders. 2 of them were nice but the 3rd one was very nonchalant, uninterested from the moment I walked in, and was very unprofessional. She kept interrupting me while I was answering the interview questions and challenged me on most of my answers like she didn't believe that the scenarios I was describing really occurred. I'm really in a bad spot so I studied for this interview as I was warned it was all 'tell me about a time when type of questions' so I previously prepared all of my possible answers and thought of many stories that stood out to me from prior positions. She also kept checking her phone during the interview and texting while I was talking! It was just not a good interview experience for me at all, and I am not the slightest bit disappointed that I did not get offered the position. They called by that Friday so the process takes a week all in all.

      Interview questions [1]

      Question 1

      EVERY single question is 'Tell me about a time when...'
      1 Answer
      3

      Other Repossession Specialist Interview Reviews for Credit Acceptance

      Repossession Specialist Interview

      Oct 9, 2017
      Anonymous employee
      Southfield, MI
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 3 days. I interviewed at Credit Acceptance (Southfield, MI) in Aug 2017

      Interview

      I was interviewed in front of a 3 person panel. Each person took turns asking job related questions, they reviewed my resume and asked questions to get to know me

      Interview questions [1]

      Question 1

      Tell me a time when you had a difficult customer? What was the issue and how did you resolve it
      Answer question
      2