DHL Express
Part of DHL
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DHL Express Customer Service interview questions
Average interview difficulty
Very positive interview experience
How others got an interview
- 27%In PersonIn Person
- 18%Applied onlineApplied online
- 9%OtherOther
- 9%Employee ReferralEmployee Referral
- 9%Staffing AgencyStaffing Agency
Interview search
12 interviews
DHL Express interviews FAQs
- Customer Service applicants have rated the interview process at DHL Express with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 72.2% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service roles take an average of 9 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at DHL Express overall takes an average of 21 days.
- Common stages of the interview process at DHL Express as a Customer Service according to 6 Glassdoor interviews include:
One on one interview: 30%
Skills test: 20%
Background check: 15%
Personality test: 10%
Phone interview: 5%
Presentation: 5%
Group panel interview: 5%
IQ intelligence test: 5%
Drug test: 5%
Here are the most commonly searched roles for interview reports -
- Customer Service Representative(130) ;
- Customer Service(68) ;
- Courier(67) ;
- Operations Supervisor(60) ;
- Account Executive(57) ;
- Account Manager(57) ;
- Manager(50) ;
- Supervisor(48) ;
- Intern(44) ;
- Project Manager(43) ;
- Warehouse Worker(42) ;
- Customer Service Advisor(41) ;
- Driver(41) ;
- Inside Sales Representative(41) ;
- Ramp Agent(40) .
