DICK'S Sporting Goods CSSR Customer Service Sales Representative interview questions
based on 2 ratings - Updated Mar 21, 2023
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
2 interviews
DICK'S Sporting Goods interviews FAQs
CSSR Customer Service Sales Representative applicants have rated the interview process at DICK'S Sporting Goods with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.1% positive. This is according to Glassdoor user ratings.
Candidates applying for CSSR Customer Service Sales Representative roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at DICK'S Sporting Goods overall takes an average of 12 days.
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I applied online. The process took 1 week. I interviewed at DICK'S Sporting Goods
Interview
The interview process was very straight forward. The questions were mostly about prior retail experience, and experience dealing with customers in different situations. It is involved very little questions, they also asked if you know how to work a register.
Interview questions [1]
Question 1
Have you worked in customer service? Have you worked in retail?
The interview process was straight forward and was mainly on customer service experience. Knowing how to appropriately address customer is key. The CSS position is definitely a multi-task type of job.