I applied online. The process took 3 weeks. I interviewed at DICK'S Sporting Goods (Rochester, NY) in Feb 2016
Interview
This place is very unprofessional and incredibly slow. The first time I applied, I was more than qualified but because of my availability I checked on the application, my resume was ignored and I was not able to speak to a manager when I went in to follow up. It was rude service and I was ignored. My 2nd experience applying, being even more qualified, I called to follow up and was told they were not hiring. The next day I received a call asking me to interview. (Little confusing) The first interview with an HR person was easy, had to do an online survey. She said I was more than qualified but had to do another interview with the manager. Set it up for the next day and then they called to cancel it and schedule it 2 days later. Store manager said the same thing, that I was more than qualified and just what they needed in the department, but still wouldn't make me an offer. Waited another 3 days and recieved a call saying that because I had a summer job back home and was still on their payroll, Dicks could not hire me. So they wasted about 3 weeks of my time.
Interview questions [1]
Question 1
Why do you want to work at Dicks, what sports do you play, example of angry customer, what is good customer service
I interviewed at DICK'S Sporting Goods (Niles, IL)
Interview
Very simple. One phone screen and then an in person interview with the floor manager. Overall very simple process and very few questions. Got offered the position during the second interview.
Interview questions [1]
Question 1
How would you approach customers looking for help?
I interviewed at DICK'S Sporting Goods (Austin, TX)
Interview
Very short - phone screen followed by an in-store interview. The questions were mostly centered on retail experience, customer service questions, and availability. The entire process took about 3 weeks.
It isVery easy. It is Super chill. It is Really good people. It is Easy to talk to. It is Not too formal. The manager was chill. The expectations were clear. It was not awkward at all.