I applied online. The process took 1 week. I interviewed at DISH (Thornton, CO) in Jun 2016
Interview
The Interview was very simple. I applied online, had a phone interview and the next week went in for an in person. Waited a little while in the front, but as soon as it came my time they asked me the standard questions, gave me a tour of where I would be working as well. As soon as it was done I received an email that they would like to extend an official job offer for me. I accepted and I've been working here for almost a year now.
Interview questions [1]
Question 1
Describe a time you had a difficult customer and how did you handle the situation?
Hand in resume, brief computer test, interview with a supervisor , following the interview you were given papers to go take a drug test. After the drug test a phone call was made to offer the job.
Interview questions [1]
Question 1
Tell me about a previous conflict with a customer and how you handled it.
I applied online. The process took 2 days. I interviewed at DISH (Thornton, CO) in Mar 2016
Interview
I went in today for an interview with a really nice lady. This was after a phone interview the day before last. I was asked a few questions about previous employment and what I felt customer service was all about. For the most I thought the building and people seemed nice. Hopefully I will get a call to come back. Will update if I do.
Interview questions [1]
Question 1
They asked me to explain a time when I needed to escalate a call.