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      Retention Customer Account Executive Interview

      Jan 31, 2020
      Anonymous Interview Candidate
      Denver, CO

      Other Retention Customer Account Executive Interview Reviews for DISH

      Retention Customer Account Executive Interview

      May 14, 2019
      Anonymous Interview Candidate
      Declined offer
      Negative experience
      Difficult interview
      Declined offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at DISH (Denver, CO) in Jan 2020

      Interview

      2 phone interviews and 1 Skype interview Remote interviews. Advertised 55-65k Failed to mention anywhere that it was hourly (14/hr) until I received the offer letter 1 week out from when I was supposed to move. Due to their negligence in truthfully relaying the pay, I was unable to even get approved for an apartment, wasted 2 weeks of my time. Appears appealing but the base salary, working 40 hour weeks was around 27,000. No mention of commission structure in offer letter or anywhere.

      Interview questions [1]

      Question 1

      Role play scenarios and sales pitch
      Answer question
      2

      Application

      The process took 2 weeks. I interviewed at DISH in May 2019

      Interview

      So the interview was definitely more like an interrogation which I hated. She just drilled me with questions back to back, in total I was asked around 25 questions. I understand it’s an interview but she didn’t make me feel comfortable at all. Her demeanor and everything was negative almost like she had an evil smirk on her face the entire time. Whole environment felt like high school.

      Interview questions [1]

      Question 1

      Sell me this pen
      Answer question