I applied in-person. The process took 2 months. I interviewed at DTE Energy (Kentwood, MI) in Aug 2014
Interview
Interview process is very intense you speaking with about 5 people at a time and they are using the star method so study how to answer the questions using the star method.
Interview questions [1]
Question 1
Explain a time when you had to deal with an irate customer? What did you do to resolve the issue and what was the end result?