Databricks Sr. Customer Success Engineer interview questions

Lets me start with the positives, the only good thing about the process was the transparency and coordination of the recruiters. Which he mentioned is consistent if a recruiter reaches out but at time hiring manager also reach out and tend to ghost people as they are too busy to close the process. Below is rest of the details: Engagement: I was reached out by the recruiter, my first reaction was I like the product but I am not hands on coding, he mentioned we are looking for people who is have experience with client relationships and account growth. Overall Process: The overall process was lengthy and honestly gave a feel of reality show. The team would make it look like knock out rounds that goes in 3 phases. Phase 1- Total of 3 rounds ending with technical round that is not very difficult infact mine was only around joins. I actually studies spark and databricks in detail, that was a positive for me overall but of no use in a company who has actually created these. Phase 2 - Total of 2 round, expect generic questions from google. I got feedback from a round that I didn't appear to be very good to lead the key account but can be a counterback. Phase 3- The reality show finale- "the presentation". I actually enjoyed my time working on the usecase it was fun experience. But I gave way too much time on it. don't do that mistake. I got very simple brief as to present to VP of some company and should have kept it simple . Got feedback from presentation as below: - The presentation content was good but lengthy( I have added more details on point 3) - There was one mistake in code (which by the way i pointed and it was a definition of KPI not the script itself), also let me remind you i was told this role doesn't require hands one coding experience and whatever its required the team will have onboarding training - There were too many aggressive assumptions- my 2 cents to interviewers-- I can't put the use case brief here due to NDA signed, but with that kind of brief and very basic readme document please avoid this feedback in future. Please give more detailed brief or better data document. - The insights were not very good, I made a mistake on this, I should have not asked to keep the session interactive and taken my 30 mins to walkthrough the presentations and then the question. As the team was a little lost with domain knowledge had a lot of basic questions that disturbed the flow of my presentation, I could never reach the reco partand had to cover 3 of them in last 2-3 mins. I don't blame them on this one, I should have asked to take the question at the end, sharing it so you learn it as well Overall experience: - I got good to great feedback in first 5 rounds hence I made it to presentation, but knowing that the first 5 rounds feedback are not even considered in making the decision better you should ask people to just submit presentations first. - Presentation feedback made me feel as they don't care of attitude or have no criteria for that but only on shallow topics. This goes to show that this company isn't human. - I wanted to be more detailed in tech side of the solution and hence wanted to be part of this company, I think I would have got that experience but with the kind of discussion and feedback I think it would be very toxic work culture as mentioned in few reviews here and other portals - Lastly how i feel- Initially I felt disappointed for all the work and time I put in this but overall I am happy that I was spared from a very toxic and inhuman culture I heard during the process that the hiring team is working on improving the hiring process, please consider this as constructive feedback, I have a lot of respect for your product but please come up with better criteria & briefs for interviewers as these things market the culture of your company. I don't have written feedback with me but you guys have recorded my presentation as well in case you want to confirm my comments from that. All the best!!