Datadog Customer Success Manager interview questions

I understand that many recruiters have to interview so many candidates back-to-back, but for interviewees, it's a one-time chance to be heard and impress. I was disappointed as the HR recruiter from Singapore was late, no apology or anything, clearly not interested (or tired), but she asked me the same question 3 times, clearly not listening to me. The moment she asked me how much I was earning, she quickly wanted to end the call because clearly it was too high, but she didn't even give me a chance to explain how open I was to negotiating. Talking to the HR/recruiter member is the first step to understanding a company, and I was very disappointed.

Everything was great with datadog until the panel interview. The recruiter and coordinator were amazing with active engagement and clear steps on the process. I would rate them a 5/5 but things changed the further I got in the process. The initial hiring manager interview went great and I was excited about this particular HM. Mid process I was switched to another hiring manager. The panel interview with the new HM is where things took a turn. This hiring manager was dismissive and rude during the interview. The HM commented that the role was a backfill. The CSM was great, loved by their customers, and the book was overwhelmingly healthy but the CSM decided to move to another team. This was a bit of a red flag. After understanding the corporate landscape people don’t typically make a lateral move at this senior and large accounts level unless there are other underlying issues (management). Additionally another theme that kept popping up during the panel interview across all interviews was how difficult it could be working with the AEs. As no stranger to the CSM world there can be friction between sales and CS but the comments across the interview with the director, peer interviewer, and hiring manager gave me reason to pause. What was so different at datadog that was causing a heightened level of friction between the two groups that should partner together towards a common goal? Overall, the interview with the hiring manager soured the experience but the interview with the director and the peer did not add anything positive to the experience either. If offered a position I would have had to think long and hard about working under this particular HM.