I recently interviewed for the role of an AE with Deel and I have to say that it’s one of the poorest interactions I've ever had with a recruiter. The experience was marred by poor communication, lack of attention to detail, and unprofessional demeanor.
From the outset, scheduling was a challenge. I had selected a timeslot on the recruiter's calendar and explained my availability due to being out of the country. However, the recruiter asked me to reschedule earlier, despite my clear communication. I reiterated my unavailability and provided alternative timeslots, but the recruiter chose a date and time I had explicitly mentioned as unavailable. This lack of attention to detail set the tone for the rest of the process.
Furthermore, the recruiter scheduled the interview in India timing, despite knowing I was in Singapore. I only discovered the timing difference through an automated reminder email, which could have resulted in a missed interview.
In his email to me, the role was for an Account Manager, which differed from the job posting of an Account Executive which I had applied for. When I clarified the role with the recruiter, he seemed annoyed, implying I should have known the internal title difference. However, this distinction was irrelevant, and his reaction was unwarranted.
The interview itself was unengaging, with the recruiter appearing distracted and uninterested in my responses. When asked about Deel, he pressed for a specific answer, indicating a narrow perspective. His line of questioning seemed designed to elicit a particular response, rather than genuinely exploring my qualifications.
When I inquired if the role was a commission based role, the recruiter responded with “it’s a sales role… of course it’s on commission- aren’t you on commission in your current role now?” When I responded that I was not and I was on quarterly bonus, he said with annoyance “isn’t that the same thing?” I’m not a recruiter, even I know that those two aren’t the same. His lack of understanding regarding compensation structures was striking, and his tone was condescending.
Ultimately, the recruiter failed to provide next steps until prompted, and he seemed eager to conclude the interview hastily. This unprofessional demeanor has left a lasting impression, deterring me from considering a role at Deel ever.
As recruiters represent the company, this encounter has raised concerns about Deel's recruitment process and attention to detail. I advise Deel to invest in recruiter training to ensure a more professional, candidate-centric experience.