I applied online. The process took 3 months. I interviewed at Delta Air Lines (Atlanta, GA) in Feb 2014
Interview
The process entailed application submission, phone call consisting of two part interview, face to face interview which entail group interaction and the main course individual interview with @ least two interviewees.
Interview questions [1]
Question 1
The most difficult part in my opinion is the individual interview where you're asked about six random questions, one I believe entailed, name a time when you had to work with someone difficult, how did you handle that.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It was very nerve racking so I would look online and kinda have an idea of how you would answer so you won’t feel unprepared . Star method is very important and try to look confident and polished.
I applied in-person. I interviewed at Delta Air Lines (Atlanta, GA)
Interview
it went really smooth and was a great experience. they really made me feel at home and I hope to get a call back soon. the questions were focused on customer service and brand identity.
Interview questions [1]
Question 1
tell us about a time you had to deal with a difficult coworker?
