I applied through other source. The process took 1 day. I interviewed at Delta Air Lines (Atlanta, GA) in Mar 2014
Interview
My first face to face interview was very exciting. All things read on the blog prior to my interview, I had put aside to see my own experience. Not everything you hear or read will be exact to what you will experience.
Interview questions [1]
Question 1
Most difficult question for me-what have you done when you are bored in any of your jobs? I was asked this question 3 different times at my face to face interview. I was consistent with my answer each time. I am not sure what they actually were looking for as far as an answer, but I am not the sit around kind of person.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It was very nerve racking so I would look online and kinda have an idea of how you would answer so you won’t feel unprepared . Star method is very important and try to look confident and polished.
I applied in-person. I interviewed at Delta Air Lines (Atlanta, GA)
Interview
it went really smooth and was a great experience. they really made me feel at home and I hope to get a call back soon. the questions were focused on customer service and brand identity.
Interview questions [1]
Question 1
tell us about a time you had to deal with a difficult coworker?