I applied online. The process took 6 months. I interviewed at Delta Air Lines
Interview
Very lengthy online application and psychological assessment. Next step is phone interview in two stages- first is basic questions and second is behavioral "tell me about a time" questions regarding past employment. Final step is invitation to group interview in Atlanta. It's an all-day, not-fun experience but you are advised to always be "on." Group interview starts out with a receiving line of 20 Flight Attendants you are expected to greet like royalty, a gospel sing-a-long welcoming you to your long day of sucking up, and three sessions. First is a group introduction and Q&A, second is photo and physical test, third is individual interview with two recruiters. You are expected to come up with stories on the spot to four or five different behavioral questions illustrating specific ways you handled situations in the past. If the questions don't apply to you, too bad, make something up. After all the scores are tabulated, four or five of the forty applicants are asked to stay.
Interview questions [1]
Question 1
They insist on using STAR behavioral interview questions. Even if you know the format to answer in, it's difficult to think of actual things that have happened to you on the spot.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I applied online. I interviewed at Delta Air Lines (New York, NY)
Interview
I want to come here and say. The virtual ODVI is based on behavioral questions and situations practice your start method is very important easy and hard all at the same time.
Name a time when you held yourself in high standards. Name a time you didn’t follow rules but knew you at to something along those lines. I can’t remember exactly. But practice everyone. Star method best of luck to all. Keep trying don’t give up.
Interview questions [1]
Question 1
Name a time a customer complaint about you although customer is always right.
I applied online. I interviewed at Delta Air Lines
Interview
(odvi)For the ODVI they give you an unlimited amount of time to prepare before hitting record. Not sure if the camera is still capturing you while you are preparing for the question even though you didn’t hit record so be mindful of that
Interview questions [1]
Question 1
Please describe a time a change at work impacted your daily routine. Describe the steps you took to adapt as well as the outcome of those steps.
