I applied online. I interviewed at Delta Air Lines
Interview
Filled out an application and got an email saying I was selected to complete an recorded video interview online. You are given 3 business days to complete the online video. There were 5 questions and you are given 10 seconds to prepare before you have to answer. I felt that this aspect of the interview process was very impersonal and actually made me more nervous than I would have been if I was talking to an actual person.
I did my online video interview 2 1/2 weeks ago and have not heard anything back yet.
Interview questions [1]
Question 1
Name a time you had to work in a team and an team member did not pull his/her weight. What was your action? What was the result?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
I applied online. I interviewed at Delta Air Lines (New York, NY)
Interview
I want to come here and say. The virtual ODVI is based on behavioral questions and situations practice your start method is very important easy and hard all at the same time.
Name a time when you held yourself in high standards. Name a time you didn’t follow rules but knew you at to something along those lines. I can’t remember exactly. But practice everyone. Star method best of luck to all. Keep trying don’t give up.
Interview questions [1]
Question 1
Name a time a customer complaint about you although customer is always right.