First I filled out the online application. Then I received an e-mail with instructions for a video interview. After completing the video interview (I can't remember how long after, a few days or a week maybe?) I received an e-mail saying I'd made it to the next step and should expect a call. A couple days later I got a call, she verified my passport info and then told me I was invited to the face to face interview in Atlanta. Delta flew me out (they gave me a few different days to choose from and I got my first choice) and there was a big group interview. We broke up into 3 different groups and rotated through different sections where we learned more about the job, got a chance to ask questions, and had our one on one interviews.
Interview questions [1]
Question 1
Tell about a time you were asked to break the rules
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
I applied online. I interviewed at Delta Air Lines (New York, NY)
Interview
I want to come here and say. The virtual ODVI is based on behavioral questions and situations practice your start method is very important easy and hard all at the same time.
Name a time when you held yourself in high standards. Name a time you didn’t follow rules but knew you at to something along those lines. I can’t remember exactly. But practice everyone. Star method best of luck to all. Keep trying don’t give up.
Interview questions [1]
Question 1
Name a time a customer complaint about you although customer is always right.
