I applied online. The process took 6 days. I interviewed at Delta Air Lines (Charlotte, NC)
Interview
I applied online on 11/12/14. I had been ready all of the comments on different blog sites to get a feel for what to expect. When I looked at my application process, it said that I need to complete the assessment (which I had already done on the 12th). However, just to be on the safe side I clicked on the link and it gave me the online application to fill out. It kind of confused me, but as I started filling it out I realized that this application form was never presented to me on the 12th. Well, what do you know? I received an email for moving to the next step---the video interview to complete in 3 days. So, I suppose this is a good sign. I'm just hoping my tongue doesn't get all twisted and I'm just babbling away, not even understanding what I'm saying. We'll see how it goes. Thanks to everyone for your posts. Very helpful to me!
Interview questions [1]
Question 1
Have not proceeded with the online video assessment yet.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
I applied online. I interviewed at Delta Air Lines (New York, NY)
Interview
I want to come here and say. The virtual ODVI is based on behavioral questions and situations practice your start method is very important easy and hard all at the same time.
Name a time when you held yourself in high standards. Name a time you didn’t follow rules but knew you at to something along those lines. I can’t remember exactly. But practice everyone. Star method best of luck to all. Keep trying don’t give up.
Interview questions [1]
Question 1
Name a time a customer complaint about you although customer is always right.
