I applied in-person. The process took 2 weeks. I interviewed at Delta Air Lines (Atlanta, GA) in Feb 2015
Interview
sent in my app and got an email to do video interview (via hireview app) 2 weeks later. Video interview was situational questions, basically, if you tell a story in STAR format you will get accepted (they said that during the f2f interview). Only 20% will go on to f2f interview. After video interview, got a call 3 days laters asking about tatoo and stuff. 1 day later received emails about flight tickets and information about the f2f. F2F day was crowded, they will walk you into a room full of flight attendants and HR's, you will then be free to go talk to them. Don't mingle with other interviewees too much, talk to the FA's and HR's in the room so they'll remember your name. I'm not gonna give advice like smile the whole time or talk the whole time lol, because I've seen people like that at the interview and it was so obvious. They weren't genuine and didn't get accepted.
Interview questions [1]
Question 1
- a stressful time
-a mistake no one noticed that could ruin a project
- your most possitive customer service
-a time you went above and beyond for a customer
-a time you had to change your priority at last minute
-why you want to be a flight attendant
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
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