I applied online. I interviewed at Delta Air Lines in Jan 2015
Interview
Applied online, submitted resume, a ten year employment history record, and the personality assessment. Received an email quite promptly for the next step in the process which was the video interview. Was asked about 4-5 questions, pretty basic questions, which were recorded in about 2 minutes for each response. The process itself was fairly straightforward and organized compared to other application interview processes. Unfortunately I was notified via email that I did not qualify to continue with the interview after this point due to "overwhelming amount of applicants." Little disappointed but I am satisfied with their quick responses so I can move on.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
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