I applied online. The process took 2 weeks. I interviewed at Delta Air Lines (Atlanta, GA) in Apr 2015
Interview
Very efficient and very quick! I applied online, the same day received an assessment link. 2 days later I received a video interview invite. 2 weeks after the video interview I received a notification that I passed and would be receiving a call. Got a phone call 2 hours later, and had my f2f 5 days later. Received a CJO.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.