I applied online. I interviewed at Delta Air Lines in Aug 2015
Interview
I applied/submitted my resume online. Less than a week later I got an email asking to complete an online assessment. A day or two after, they sent me a link to complete an online application. Once I did that, I got an email a week or so later telling me I got selected for a one-way video interview. I completed the 5 question interview but I'm still waiting to here the outcome as to whether or not I will get a face to face interview.
Interview questions [1]
Question 1
The 5 questions asked were in STAR format so expect to answer then the same way.
Tell me about a time you went above and beyond
Tell me about a time you had to work with someone that had a difficult personality
Tell me about a time you worked on a team and someone wasn't doing their share of the work
Can't remember the others but they were very similar
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?