Diligent Customer Service Representative interview questions
Updated Jan 17, 2024
based on 5 ratings
Difficulty
Average
Experience
Mostly positive
How others got an interview
67%
Applied online
Applied online
33%
In Person
In Person
Interview search
5 interviews
Diligent interviews FAQs
Customer Service Representative applicants have rated the interview process at Diligent with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 50% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Diligent overall takes an average of 26 days.
Common stages of the interview process at Diligent as a Customer Service Representative according to 1 Glassdoor interviews include:
One on one interview: 50%
Phone interview: 50%
Here are the most commonly searched roles for interview reports -
It was positive overall but vague and last minute at times. The first interview was delayed because of a mix-up in Zoom links. But got a quick response which was helpful
Interview questions [1]
Question 1
Tell us about yourself.
How do you work within a team environment
I applied online. The process took 8 weeks. I interviewed at Diligent (Galway) in Oct 2022
Interview
Had three interview rounds and did not hear back for almost four week which is a very long time to be awaiting a response. I appreciate it can be a slow process but overall not a great experience, would not recommend.
Amazing, couldn't have been a better interview experience. The interviews were long yet felt short. The interviewers were genuine, honest and interested in my answers. It was a great learning experience and I felt like I fit in with the ethos