I applied online. The process took 1 day. I interviewed at Dillard's (Jacksonville, FL)
Interview
Store manager called me in and I met with her within the week. I had my resume ready and I was prepared for the interview. I had previously worked at a different retailer as a manager. It was a one on one meeting at first then about thirty minutes into the meeting she brought in the operations manager to ask several other questions about how i handle situations and to see my thought processes.
Interview questions [1]
Question 1
What difference would I make if I had the opportunity to change something
Very unorganized, no one knew what the other managers were doing. Norma the shoe manger was a nasty person and doesn’t like caucasians. Very back stabbing & they treat sales associates like trash.
I was heavily recruited. It was a smooth process. It consisted of 2 interviews. It was consistent with other retailers. The questions were answered and it was inviting . That’s all I have to say about my experience at Dillards
I applied online. The process took 1+ week. I interviewed at Dillard's (Wichita Falls, TX)
Interview
After introductions and light conversation you are asked about your work experience, customer service skills, personality traits, et cetera. Many of the hiring managers keep the interview process light and easy going.
Interview questions [1]
Question 1
Describe a time when you went above and beyond to provide excellent customer service. What was the outcome?
